We accept PayPal, Visa, MasterCard, and American Express.  

We currently do not have apps developed but our website is Web Responsive and, as a result, will work well with many portable devices such as iPads, iPhones and Android tablets and smartphones.  Try it out and see.

Boxclaw.com does not require you to have an account to browse and place an order.  However, we do recommend you register in order to make use of additional features that make tracking orders, creating wishlists, and customizing settings possible.  If you choose not to register, then is it strongly recommended that you keep your order confirmations in a safe place so that you can expedite any returns or view order history.  

You may track your package using either the tracking number via the email that we provided to you or, for registered users, you can login to your account and view the "My Orders" tab and click the tracking link available.  Follow this link Track My Order

Damaged, Defective, or Erroneously Shipped Product:

If you have received damaged, defective, or erroneously shipped merchandise, please visit the returns request area on BoxClaw.com or call Customer Service at (800) 367-2475, to request a Return Merchandise Authorization number.  You must ship the item(s) back to us within 30 days of invoice to be eligible for an exchange of the same item.
Unopened, Resalable Condition Product:

If you have changed your mind and do not wish to keep your product, please visit the returns request area on BoxClaw.com or call Customer Service at (800) 367-2475, to request a Return Merchandise Authorization number and ship the product back to us within 30 days of invoice to receive a refund to your credit card.  BoxClaw will ONLY accept returns of UNOPENED merchandise in perfect resalable condition for a credit card refund. Original shipping and handling charges cannot be refunded. 

For more information on Returns, please follow this link Returns   This link will also appear on the bottom of each page of our site under Customer Service.

Our information comes directly from the studios and suppliers.  As with any industry, release dates change often. We strive to make those changes on our site as soon as possible after we're notified.

Shipping Policies for BoxClaw.com

• Shipping Fees
  • BoxClaw.com ships anywhere in the Contiguous United States of America.
  • Shipping and handling fees for Economy Shipping are a flat fee of $3.49 for the first item and $1.00 more for each additional item.
  • Shipping and handling fees for Two-Day Shipping are a flat fee of $11.99 for the first item and $1.00 more for each additional item.
  • Shipping and handling fees for Next-Day Shipping are a flat fee of $14.99 for the first item and $1.00 more for each additional item.
  • The tax will also be calculated at the time of sale and displayed on your checkout screen prior to submitting your order.
  • Items that ship standard method will take approximately 3-5 business days to arrive.
  • Shipping and handling fees will not be credited back on returns.

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  International Shipping Policy
  • BoxClaw.com does not ship internationally at this time.